Shopping With Us

Making an Order

Placing an order is easy on our online store. Simply locate your product for purchase, choose the item and click on ‘Add to Cart’. Do this for any other products you may wish to purchase. Once you have placed chosen items in your cart, follow the steps of our secure checkout process. Payment is made in Australian Dollars (AUD). Orders will not be dispatched until your purchase is paid in full.

 

Special Size Requests

If you do happen to see a product which doesn't have your appropriate size, you can email us on vicblanksupplies@outlook.com and where possible, we'll be only too happy to accommodate your request.

 

Cancellations

Please place your order carefully; we even suggest going back over your order to check items selected, as once your order is paid for, it's confirmed.

For the orders that have been processed and shipped the order cannot be cancelled, however if the order hasn’t been processed ready for shipping you should contact us immediately to see if we can accommodate the change or cancellation.

If after ordering you realise you have made a mistake, please contact us IMMEDIATELY to see if we can correct the error for you. If you wait too long, your order may have already been through picking and packing process and you will not be eligible for a refund or an amendment.

Contact: vicblanksupplies@outlook.com or message via the Facebook page

 

Returns, Exchanges and Refunds

We are unable to issue returns or exchanges on products which have been printed on or if you have changed your mind. If your product is damaged at the fault of VIC Blank Supplies then a replacement, refund or credit note will be provided. We require the faulty item to be returned to us before any refund or credit can be issued. Returned freight cost are at the buyers expense.

Delivery

We ship Australia wide. We also offer free local collection from our Victorian site which is located in Langwarrin 3910.

Processing times

Processing times can vary depending on the size of the order. I am a solo person running this business currently who also has a sublimation printing business and 2 young children. I will try and get all orders out as soon as physically possible but please be patient with me if it's not done instantly. It's cool to be kind :)

Please contact us if the order is needed urgently or you have any questions on how long the order will take to process and be delivered. The Express post option does not mean that your order is shipped immediately. It simply means that it will be shipped with the quickest postage delivery possible once item/s are ready to be shipped.

Contact : vicblanksupplies@outlook.com or send us a message on our Facebook page.  www.facebook.com/vicblanksupplies

Packaging

We take great care in the packaging of our products to ensure they arrive to you in top condition. Once your order has been shipped, we cannot accept any responsibility for loss or transit damage to your package. We also cannot be held responsible for postage delays that may occur once your product has been sent by us.